Brand Guidelines & Brand Book

Challenge

Over time, inconsistent logo use, varied tone of voice and unaligned messaging across touchpoints weakened brand perception both internally and in the market.

Approach

Bouncing off of our discovery and strategy phases, McL led a structured brand standards engagement to articulate a clear, compelling identity language that could be easily adopted organization-wide:

  1. Brand Guidelines Development

    • Created a comprehensive Brand Guidelines document outlining:

      • Logo usage rules (clear space, color reverses, misuse examples)

      • Corporate color palette with CMYK/HEX/Pantone values

      • Typography system with hierarchy and usage

      • Photography, iconography and graphic style

      • Verbal identity: brand voice, tone and messaging principles

  2. Brand Book Creation

    • Designed a narrative-rich Brand Book to inspire:

      • Brand story and heritage

      • Core values and audience insights

      • Examples of how the brand comes to life across channels

      • Practical application in presentations, social, signage, and digital

  3. Team Enablement

    • Delivered brand training sessions.

    • Provided downloadable templates and toolkits.

    • Set up brand governance guidance for future content creators.

The Outcome was a unified brand expression: All departments now communicate with a consistent visual and verbal identity, improving clarity and credibility.

 

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Credits

Eileen Riestra, Eileen Tellis, Kevin Kearns, Robin McLoughlin

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